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Privacy Policy

Effective Date: January 01, 2025

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At Klearmind Journeys ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit and/or make a purchase from our website www.klearmindjourneys.com. By accessing or using our services, you consent to the practices described in this policy.

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Section 1. Collecting Personal Information

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When you visit our Site, we collect certain information about your device, your interactions with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

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​We collect the following types of personal information:

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Device Information

  • Purpose of collection: To load the Site accurately and analyze usage to improve our services.

  • Source of collection: Automatically collected through cookies, log files, web beacons, and similar technologies.

  • Personal data collected: IP address, browser type, time zone, pages visited, and interactions with the Site.

Order Information

  • Purpose of collection: To fulfill orders, process payments, and provide customer support.

  • Source of collection: Provided by you during the checkout process.

  • Personal data collected: Name, billing and shipping address, payment information (including credit card details or other payment methods), email address, and phone number.

Customer Support Information

  • Purpose of collection: To provide support and answer inquiries.

  • Source of collection: Provided by you when contacting us.

  • Personal data collected: Name, email address, and any information you choose to share.

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Section 2. How We Use Your Personal Information

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We use your personal information to:

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  • Process and fulfill orders, including payment processing, shipping, and order confirmations.

  • Communicate with you regarding updates, promotions, and customer service.

  • Screen for potential fraud and security risks.

  • Improve our site and personalize your experience.

  • Comply with legal obligations.

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Section 3. Sharing Your Personal Information

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We only share your personal information with third parties who help us provide our services. This includes:

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  • Payment Processors (e.g., PayPal, Wix Payments) to securely process transactions.

  • Shipping Providers to deliver your orders.

  • Analytics Providers (e.g., Google Analytics) to understand how visitors use our Site.

  • Marketing Platforms (e.g., email marketing services) to send promotional content, if you have opted in.

  • Legal Authorities when required by law or to protect our rights.

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We do not sell or rent your personal information to third parties.

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Section 4. Your Rights

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Depending on your location, you may have rights regarding your personal data, including:

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  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request corrections to inaccurate or incomplete information.

  • Deletion: Request that we delete your personal information, subject to legal obligations.

  • Marketing Preferences: Opt-out of marketing emails at any time by clicking "unsubscribe" in our emails.

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To exercise your rights, contact us at contact@klearmindjourneys.com.

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Section 5. Data Retention

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We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law.

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Section 6. Cookies & Tracking Technologies

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We use cookies and tracking similar technologies to improve your browsing experience. You can control cookie settings in your browser.

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What Are Cookies?​

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Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help websites recognize you, remember your preferences, and improve functionality.

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How We Use Cookies

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We use cookies to:

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  • Ensure our Site functions properly.

  • Remember your preferences and settings.

  • Analyze Site performance and improve user experience.

  • Provide personalized marketing and ads (if applicable).

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Types of Cookies We Use

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  • Essential Cookies – Necessary for website functionality (e.g., enabling secure payments).

  • Performance Cookies – Help us understand how visitors use the Site.

  • Functional Cookies – Store preferences like language settings.

  • Targeting/Advertising Cookies – Deliver personalized ads and track browsing behavior.

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Third-Party Cookies

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Some cookies may be placed by third-party services, such as:

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  • Analytics Providers (e.g., Google Analytics) – To track website performance.

  • Payment Processors – To ensure secure transactions.

  • Advertising Platforms – To deliver relevant ads.

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These third parties have their own cookie policies, which we recommend reviewing.

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Managing Your Cookie Preferences

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You can control how cookies are used on your device by:

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  • Adjusting your browser settings to block or delete cookies.

  • Opting out of targeted ads via YourAdChoices.

  • Disabling non-essential cookies through our Site’s cookie banner (if applicable).

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Note: Disabling cookies may impact some features of our Site.

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Section 7. Security Measures

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We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Your data is stored on secure servers and protected by industry-standard encryption and security measures. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. Therefore, please use strong passwords and protect your account credentials.

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Section 8. Third-Party Services and Links

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Our Site may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing any personal information.

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Section 9. Email & SMS/MMS Marketing

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Email Marketing

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If you subscribe to our email list, we may send you:

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  • Order confirmations, updates, and customer service messages.

  • Promotional offers, newsletters, and product announcements.

  • Important policy updates or changes to our services.

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Opt-Out:

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  • You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email.

  • Alternatively, contact us at contact@klearmindjourneys.com to request removal.

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Note: You will still receive transactional emails related to your purchases, even if you opt out of marketing emails.

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SMS/MMS Marketing

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If you provide your phone number and consent to receive SMS/MMS messages, we may send you:

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  • Order updates, delivery notifications, and customer support messages.

  • Exclusive promotions, special discounts, and product launches.

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Opt-Out:

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Message & Data Rates May Apply. Messaging frequency varies based on promotions and account activity.

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Section 10. Changes to This Privacy Policy

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We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated Effective Date. If the changes are significant, we may notify you by email or through a notice on our Site.

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Section 11. Contact Us

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For questions or concerns regarding this Privacy Policy, please contact us:

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